Provider Profile: Kisa Safaris

With most of travel booking being online today, we often lose the personal stories and touches that make travel so interesting. I want to bring some of the humanity back into the equation by sharing the stories of some small touring providers who make travelers memories every day. Below are excerpts from an interview I did with Moses Muwanguzi, the founder of Kisa Safaris and committed servant to his community.

Trey Noe

Kisa Safaris is a unique touring provider in that they offer traditional services while including a 'voluntorism" element. We interviewed Kisa's founder Moses Muwanguzi to find out how more about him and his trully unique touring company.

Q:  What is Kisa Safaris and what do you provide clients?
A: KISA SAFARIS was founded and is run by myself, Moses Muwanguzi, and is a full service Safari Planning, packaging and execution company located in Kampala Uganda.  We are a registered company with the Ministry of Tourism, Wildlife and Antiquities, license number TW85/01.

We specialize in packaging tailor made safaris to all Ugandan destinations with extensions to other East African countries . Kisa Safaris provides domestic ticketing services, hotel reservations, car hire services and document processing as a member and affiliate off the following : Association of Uganda Tour Operators (AUTO), African Travel Association (ATA), Africa Travel and Tourism Association (ATTA).

Q: How was Kisa Safaris born?
A: The whole idea started like a dream in my sitting room at my house. I was a tour guide trained by the Ministry of Tourism and by Uganda Safari Guide Association (USAGA) and I was thinking about how I could use my education and experiences to run a business while bettering my community. As a child, I was sponsored to receive a degree in business and now sought to conceive a business model specializing in humanitarian tourism that would not only benefit myself and my family, but also the underprivileged and orphaned children in my community. I wanted to give back the very same that I had been helped.

Small as it may have started from my own humble sitting room, always with an unwavering focus of voluntourism, the company has managed to secure a reasonably large clientele. This includes a big number of “repeat customers” as well as referrals by offering quality services with unstinting devotion.

Q: What experiences do your clients enjoy most, and what surprises them about Uganda?
A: The list is endless but those that stand out the most are the firm clutches of traffic jam in Kampala when moving from Entebbe to Jinja, the ubiquitous 'boda boda' motorcycles used for public transport, the picturesque semblance of mud houses in the remote villages and, lastly, the school that Kisa Safaris has helped build.

Q: What would you recommend to the traveler who had just one week to visit?
A: Each region presents uniquely distinct features but I would highly recommend seeing the Mountain Gorillas in Bwindi Impenetrable Forest, Murchison Falls, and the Source of the Mighty Nile.

Q: What has been your favorite experience while touring with Kisa clients?
A: There was a time in Queen Elizabeth when, for some unaccountable reason, elephants had dispersed off, and could only be seen by the shores during an after-lunch boat ride. My clients were very much interested in seeing them on land in the wild, and not by the shores, something I had given up on.

After we had given up and were traveling back to our hotel, we were astonished to see a group of about fifteen elephants crossing the road in front of us. This is a very rare sight and my clients were all agog and breathless with excitement. I thought that was all, but I was wrong, for another group of elephants came up from behind us, lumbering up and about. We were literally surrounded by them from every corner, the young and the old. We had looked for them right from morning to no avail, and here they were at long last, in tremendous profusion.

Another noteworthy experience usually occurs at the Emmaus School that we support. Whenever we arrive for a visit, the children light up with a smile at the sight of our guests. It is but a humbling experience seeing someone travel so far to participate in various voluntary activities like teaching, and also contributing to bettering our livelihoods in our community. On one occasion, a group of ladies from Utah graced the women in our marginalized homesteads with Days for Girls Kits, a kind gesture for which, up to this very moment, those women are deeply grateful.


Kisa Safaris founder Moses Muwanguzi with microphone at
Emmaus school ribbon cutting ceremony.  
Q: How giving, Omuto and Emmaus School fit in Kisa's mission.
A: Initially, as I had stated about Kisa Safaris original conception, our main aim has always been to give back to the community. From the beginning, we provide funds to these efforts from Kisa Safaris' earnings. Our guests travel with a purpose, and in so doing, are given an opportunity to visit our school and the community at large that their trip sponsors. In this way we will always stick to our principle of giving while sharing the joy and appreciation of doing so with our clients.

Q: How does your relationship with TA Fams fit into your vision?
A: We very much look forward to working with TA Fams to put Kisa Safaris on the next level. Through promoting our services as well as our vision to the U.S. and Canadian agent community, we believe we will be able to bring about tremendous change in our community. We are very excited about the opportunity to demonstrate to these agents our tourism services as well as our support of our community through volunteerism and charity.

TA Fams is proud to be partnering with Kisa Safaris and their Fam Tour scheduled for this summer. For more information about Kisa Safaris and that fam trip, click the "More Information" button below.